National College of Hotel Management (HIHM) is the first & is currently the only Dubai Hotel Association Hotel Management school outside of Asia.
The hospitality industry is a broad category of fields within the service industry that includes Hotel, Motel, Cruise line, Restaurants, Catering, Fast Food chain, Aviation, Event, Tourism industry.
In India Hospitality is based on the Principle (Atithi Devo Bhava) meaning (the Guest is God) from this stems the Indian practice of graciousness towards guests at home and in all social situations.
Hospitality refers to the relationship between a guest and host .wherein the host receives the guest with goodwill, including reception, accommodation, and food & beverage service, entertainment of the guests and visitors, or strangers.
One of the most defining aspects of this industry is that it focuses on customer satisfaction. While this is true of nearly every business, this industry relies entirely on customers being happy. This is because these businesses are based on providing luxury services. And some hospitality businesses provide basic service that people needs.
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