Eureka OSL

Phone: 022 2530 2400

Email business

www.eurekaosl.com

Website

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Eureka OSL
Category: Unknown

Key contact details for Eureka OSL
Phone
022 2530 2400
Email
Email business
Website
www.eurekaosl.com
Address
Ranka Commercial Plaza, Thane (W) Maharashtra, 400604
 

Application Development

Business Process

Business Process Outsourcing


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Business profile

Eureka is a point of reference for telemarketing & teleservice across BPO & KPO segments for the services offered to Insurance, Banking, Telecom, Real Estate, Retail, Manufacturing, FMCG, Motor, Hospitality,Airline, Market Research (CATI) etc...segments & partnering with leading brands for their success.BOT of Call Center - Eureka undertakes projects for setting up contact center & operating them for clients who would like to outsource on a DOC model (Dedicated operating center).Eureka OSL expertise is benefited by clients in the segments shown below.Telemarketing:Direct Marketing· Lead Generation. (B2B, B2C) · End to End Fulfillment (Acquisition). · Affinity Upsell & Cross Sell Campaigns. · Revenue Enhancement - Value Adds. Teleservice:Customer Service· Inbound & Outbound Services. · E2E query management. · Retention Management. · Verification process. · CSAT & ESAT services. · Campaign Support. (BM, SMS, Email, Chat etc...) · Reference Management. · Upsell & Cross Sell initiatives. KPO:Domain Expertise· Conduct Consumer Survey (CATI & ICT). · Market Research for business opportunity. · Supply Chain Management (Quotation, Pricing, Sales Orders, Contract Review, Post Sales Support) & Payment Collection. · Complaint Management. · Record management (Data update, analysis & management). · Online Technical support. · Knowledge Platform Integration. · Sanction basis authorization level. · Agreement Evaluation. FOS:Field Representative· Verification & Survey. · Presentation. · Collection of documents. · Promotion. · Skip Tracing. Technology:· SMS Getaway Integration(SMS Push & SMS Pull). · Customized Web based Solutions.. · Customized CRM · Dialer Integration with CRM(Customer Relationship Management) & CMS(Complaint Management System)· Help desk Solutions.Explore opportunities & partner with us...!Eureka Outsourcing Solutions (P) Ltd.Contact No.: +91 22 25302400.Email ID: contact[email protected]

  • Business profile

    Eureka is a point of reference for telemarketing & teleservice across BPO & KPO segments for the services offered to Insurance, Banking, Telecom, Real Estate, Retail, Manufacturing, FMCG, Motor, Hospitality,Airline, Market Research (CATI) etc...segments & partnering with leading brands for their success.BOT of Call Center - Eureka undertakes projects for setting up contact center & operating them for clients who would like to outsource on a DOC model (Dedicated operating center).Eureka OSL expertise is benefited by clients in the segments shown below.Telemarketing:Direct Marketing· Lead Generation. (B2B, B2C) · End to End Fulfillment (Acquisition). · Affinity Upsell & Cross Sell Campaigns. · Revenue Enhancement - Value Adds. Teleservice:Customer Service· Inbound & Outbound Services. · E2E query management. · Retention Management. · Verification process. · CSAT & ESAT services. · Campaign Support. (BM, SMS, Email, Chat etc...) · Reference Management. · Upsell & Cross Sell initiatives. KPO:Domain Expertise· Conduct Consumer Survey (CATI & ICT). · Market Research for business opportunity. · Supply Chain Management (Quotation, Pricing, Sales Orders, Contract Review, Post Sales Support) & Payment Collection. · Complaint Management. · Record management (Data update, analysis & management). · Online Technical support. · Knowledge Platform Integration. · Sanction basis authorization level. · Agreement Evaluation. FOS:Field Representative· Verification & Survey. · Presentation. · Collection of documents. · Promotion. · Skip Tracing. Technology:· SMS Getaway Integration(SMS Push & SMS Pull). · Customized Web based Solutions.. · Customized CRM · Dialer Integration with CRM(Customer Relationship Management) & CMS(Complaint Management System)· Help desk Solutions.Explore opportunities & partner with us...!Eureka Outsourcing Solutions (P) Ltd.Contact No.: +91 22 25302400.Email ID: [email protected]

Eureka OSL's Keywords

Application Development | Business Process | Business Process Outsourcing | offshore outsourcing | Customer Support | Call Center | lead generation | call center services | call center outsourcing | Outbound Call Center | Telemarketing Services | Outbound Telemarketing | Telemarketing Call Center | Customer Support Services | Inbound Telemarketing | Web Enabled Call Center

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